A mass outage has hit several high street banks, leaving thousands of customers unable to access their accounts. Lloyds Bank, Halifax, Nationwide, First Direct, TSB, Barclays, and the Co-operative Bank are all experiencing significant issues, according to Downdetector.

Widespread Digital Banking Failures

The majority of affected customers are struggling to access mobile and online banking services, while others report difficulties in making payments. Frustrated users have taken to social media to express their dissatisfaction, with one Barclays customer stating, “Barclays down again on Payday…” Another user criticized Barclays for persistent issues, noting, “Every month Barclays plays up and refuses payments and transfers. SORT IT!!!!”

Spike in Downdetector Reports

Downdetector, a real-time outage tracking platform, has recorded a sharp increase in reports across multiple banks. More than 3,000 Lloyds customers have reported mobile and online banking issues, while nearly 4,000 Halifax users have flagged similar problems. Additionally, close to 700 Nationwide customers are experiencing disruptions in accessing their accounts and processing transactions.

Bank Responses and Customer Frustrations

Nationwide has acknowledged the outage, stating, “We’re aware of some issues affecting our services this morning. Some incoming and outgoing payments are delayed. They are in a queue and will arrive ASAP.” Meanwhile, users continue to vent their frustration online. One Lloyds customer posted, “@LloydsBank the app is down. Again. Can’t send payment. Don’t ask me to reset my router. Look at Downdetector instead.”

Another exasperated TSB user added, “Great, the @TSB app isn’t working … again! This really is the worst digital banking tool in the UK; consistent issues, outages, and problems.”

Recurring Issues Raise Concerns

This latest wave of digital banking failures is not the first in recent months, raising questions about the reliability of UK banking infrastructure. Customers, particularly those reliant on mobile banking for everyday transactions, are growing increasingly frustrated with recurring service disruptions.

What’s Next for Affected Customers?

With no immediate resolution in sight, affected users are advised to monitor official bank websites and social media channels for updates. Where possible, alternative payment methods should be considered until services are restored. As digital banking continues to dominate financial transactions, banks may face mounting pressure to improve the stability and resilience of their platforms.